COGNASYS CASE STUDIES

Southwest Business Corporation (SWBC®) provides insurance tracking services for a wide-range of auto and mortgage lenders. SWBC needed the flexibility to expand market share without impacting quality levels or increasing the cost of services. SWBC gained significant benefits using Cognasys and within the first year, increased their production of loans from 1.8 M to 2.9 M, saved $440 K in FTE costs, and reduced customer delivery times from 72-hours to 24-48 hours. Read more

Boca Raton Resort and Club (BRRC) was imaging over 5,000 daily receipts in order to have them available for guest review the next morning, thus eliminating "disputed charge" write-offs. Conventional imaging solutions required eight to ten operators over a seven hour work shift, but with Cognasys, BRRC needed only a single operator to scan and process all receipts in less than one work shift.

BlueCross BlueShield of Tennessee (BCBST), who pays an average of 65 million claims, was responsible for processing the Health Care Financing Administration (HCFA)¹ forms submitted by healthcare providers. As BCBST's membership and workload grew, BCBST struggled to efficiently pay all of their provider's claims while continuing to deliver the quality and value their members were accustomed to and expected. Read more.

Other Healthcare insurance companies that have utilitzed Cognasys/ATI solutions include CAC Ramsey(a division of United Health Care), Harvard Pilgrim Health Care and HealthNet(CA).

¹Now the Centers for Medicare and Medicaid Services